Frequently Asked Questions

1. How do I book/check availability?

   • To book our services or check availability, simply visit our contact page and send us a message. We'll promptly respond to discuss your event and confirm availability. After understanding your needs, we'll provide a quote without delay.

2. What are your rates?

   • Our rates are customised for each event, with a set day-rate based on the event's duration. This rate includes a professional photographer, equipment, professional editing, secure image delivery via our online platform, insurance, and travel costs within London.

   • Hourly rates are available for shorter events.

   • Please contact us for a bespoke quote.

3. How long will it take to receive my photos after the event?

   • We understand the importance of accessing your images as soon as possible after your event which is why we offer a quick turnaround time. During the event itself we can provide a selection of highlights (c.50-100 images) for immediate sharing on your social channels and emails.

   • For award ceremonies, expect next-morning delivery of all edited images.

   • For all other events, we deliver final files within 5 working days of the event's conclusion.

4. How will I get my images?

   • You will be emailed a link to private online gallery. You can then view your images at your leisure. When you're ready to download, you'll have the option to choose between full high-definition resolution files or web-friendly lower resolution ones. Additionally, you can easily share the gallery with your colleagues, partners, and guests. Our hassle-free online platform empowers you to select the image sizes that best suit your needs.

5. Can you provide multiple photographers for larger events?

   • Certainly! We maintain a pool of hand-picked professional photographers whom we work with regularly. This allows us to ensure consistent quality and reliability in capturing your event's moments. So, yes, we can provide multiple photographers from our skilled team to meet your needs. Just let us know your requirements, and we'll make the necessary arrangements.

6. Do you travel for events, and are there additional fees for travel?

   • Yes, we're happy to travel to capture your special moments wherever they may be. Additional fees may apply for travel outside of London and the UK. Feel free to inquire about travel costs when booking our services.

7. How soon should I book my event photography?

   • There's no such thing as booking too soon! We recommend securing your event photography as early as possible to ensure availability and to allow ample time for planning and preparation.

8. Can you provide references or examples of your work?

   • Absolutely! Visit our testimonials page to hear from satisfied clients and view examples of our work here. We take pride in our portfolio and are always happy to share our past successes with prospective clients.

9. Are you insured, and what happens if there's an issue with the photos or equipment during the event?

   • Yes, we are fully insured up to £5 million for your peace of mind. In the unlikely event of any issues with the photos or equipment during the event, rest assured that we have the necessary coverage to handle any situation professionally and efficiently.

10. Can you accommodate last-minute bookings or changes to the event schedule?

    • We understand that events can be unpredictable, and we strive to be as flexible as possible. We'll do our best to accommodate last-minute bookings or changes to the event schedule whenever possible. Simply reach out to us, and we'll work with you to find a solution that fits your needs.